Travel Support during COVID-19

Book with total flexibility and peace of mind. Change or postpone your booking with no penalties or charges.

Introducing our new ‘FLEXIBLE BOOKING’ policy aimed at giving you ultimate flexibility when making travel plans, due to the evolving COVID-19 situation.  Safe Meet & Greet Parking with no contact.  Your safety is important to us, read more about our policy here.

Now, all direct customers will be able to book our Maple Parking branded airport parking, with the peace of mind that should your travel arrangements change; you can Amend or Postpone your booking without any fees or penalties*

This means you can change, edit and remake your booking with no penalties or charges, as long as you inform us 24 hours before you are due to park.

*Any differences in fare (usually when length of stay or start date differs) that applies will be charged or refunded to you accordingly.

If you are not able to rearrange your travel dates, we will happily give you a credit note for the same amount, ensuring you are able to re-book with us as and when you know your travel dates. This is completely free of charge.

If you must cancel, simply give us 24 hours’ notice and we will offer you a full refund.  This is our promise to you.

This policy covers all of our Maple Parking products at the airports we operate from – Gatwick, Heathrow, Stansted and Luton.

Our booking team are on hand to help you should you book and find out your travel plans have changed.  Simply email them to make any changes to your booking dates or times at no cost to you.